Is the stock physically held, or ordered in after I pay?
Held. Ready stock sits in Guangzhou and is dispatched from the shelf; the stock count you see on the variant is that shelf. On 31 October 2026 that was 912 styles across 3,398 variants. A style that shows no stock is listed but not currently buyable, and the site says so on the product page.
Will a reorder cost the same as the first order?
A reorder pays the price printed on the product page that day, at the same 3-piece and 10-piece steps as the first order. There is no requote step, no negotiation and no account tier. Prices printed on the page do change from time to time — a general reduction was applied across the range on 28 August 2026 — but they change for everyone at once and are visible before you order.
How large are the price steps on a reorder?
Per-piece prices step down at 3 pieces and again at 10 pieces; the exact price for every quantity is printed on each product page. The exact figures for any SKU are printed on its page. These are price steps, not minimums — ordering one or two pieces is always allowed at the single-piece price.
How quickly does a restocking order leave the warehouse?
The 34 paid orders dispatched in the 60 days to 11 September 2026 left Guangzhou in a median of 3.9 days from payment, and 80% had left within 5.2 days. The stated policy is 3–6 working days for ready stock. Transit time to your country is on top of dispatch and depends on the line chosen at checkout.
Can I see how many pieces of a size or colour are left before I pay?
Yes, as a number rather than a flag. The stock count is printed per variant on the product page - 998 pcs, not simply "in stock" - so a buyer restocking one specific size or colour can see whether the quantity is there before adding it to the basket. That number is re-checked against the supply source every 24 hours and moves in between as orders are placed.
What happens if a style runs out between my order and dispatch?
That line is refunded in three parts rather than one: the goods, the share of freight it actually accounted for — found by requoting the remaining parcel rather than splitting by order value — and the matching share of the payment surcharge. The buyer can instead take the refund as store credit at 1.2 times the amount. Nothing is substituted without asking.
Is there a minimum order or an account requirement?
No minimum and no account. Ready stock is sold from 1 piece per style at the public USD price, and no VAT number, EORI number or trade application is needed to place an order. Custom production is a separate matter with its own minimum, described below.
What material is the ready stock, and is the grade stated?
Ready stock includes 316 stainless steel; a piece that is 316 says so on its product page. Plating is written per SKU as gold-plated, PVD or gold-tone only where the source specification supports it. Custom production is different: on an OEM or ODM run we specify 316 or 316L in the order, and the grade goes onto the quotation.
What is the minimum for producing my own design?
50 pieces per design for an OEM or ODM run in 316 or 316L, with production typically 10–15 working days after the specification is approved. That figure applies to custom production only; ready stock stays at one piece.
Which countries can a restocking order ship to?
146 countries with tracked lines. Duty-paid lines to the EU, UK and US settle import duty and VAT before dispatch. Measured with taxes included, a 0.5 kg parcel is about $7.88 to the US, $8.26 to the UK and $13.59–$14.82 across Spain, Germany, France and Italy; a 12-piece assortment to Manchester quoted $7.85 tracked on 10 September 2026. Freight is always quoted on the real basket before payment.
Which currency is the price list in?
USD, on the product pages, in the freight quote, at checkout and on the invoice. Any other currency shown on the site is a display conversion only.
How often is your inventory updated?
Once every 24 hours for the whole catalogue, and continuously in between as orders are placed. A nightly job starting at 22:00 China time re-checks price, stock and availability for every listed style against its supply source and writes the result straight onto the variant; the run of 17 September 2026 covered 600 listed styles, updated 234 stock counts and 671 prices, and purged the affected pages from the CDN so the public page matches. A style that has run out stops being offered rather than staying up as a dead listing, and comes back on its own once the count returns.