A practical care guide for retail customers and wholesale buyers. First check the named product's material, finish, stones and water guidance; these details vary by SKU.
Request line sheetEach material group has a different failure point. The care routine below keeps the advice clear enough for a product page, insert card, or buyer training note.
1
316 stainless steel baseWhere the named SKU specifies 316 stainless steel, clean gently with mild soap when appropriate and dry fully before storage, especially around links and clasps.
Avoid: bleach, chlorine, steel wool, rough polishing paste
2
18K-gold PVD, rose-gold PVD, black PVDWhere the named SKU specifies PVD, follow its care notes. Process and performance vary; avoid showering, swimming, chemicals and abrasion unless written guidance says otherwise.
Avoid: chlorine, sanitizer, perfume, abrasive cloths, ultrasonic cleaning
3
CZ, crystal, and set stonesCZ and crystal settings should be checked after impact. Clean around prongs with a soft dry brush, then wipe the surface so lotion and dust do not dull the stone.
Avoid: ultrasonic cleaning unless approved, hard knocks, lotion build-up
4
Pearl, shell, enamel, resin accentsPearl, shell, enamel, and resin details should be kept away from harsh cleaners. Wipe with a dry soft cloth and store away from direct heat or strong light.
Avoid: soaking, alcohol, perfume spray, heat, sealed damp storage
Do not assume water resistance. Remove jewellery before showering, swimming or chemical exposure unless the named product provides different written care guidance.
Stainless steel is strong, but the finish is still a surface. Protect the surface and the piece keeps its retail look much longer.
For wholesale packs, we can include care-card wording aligned to your customer support policy. The rules stay simple: keep chemicals away, dry before storage, and avoid abrasive cleaning.
