What is the minimum order for a custom design?
50 pieces per design for an OEM or ODM run, in 316 or 316L stainless steel. Returning customers can go to 30 pieces per design, quoted per project. Ready stock is a separate route with no minimum at all, sold from one piece.
Which steel grade are custom pieces made in, and is it written down?
316 or 316L, specified in the order, and the grade is written on the quotation because on a custom run we are the ones instructing the material. Ready stock is the opposite case: it is sold as stainless steel and the listings do not carry a grade number, because ready-stock supply cannot be guaranteed to a named grade piece by piece.
How long does production take?
Typically 10–15 working days after a physical sample is approved. Sample cost and lead time are quoted per design before that. Transit to your country is on top of production and is quoted on the parcel.
Do I get a sample before bulk?
Yes, and bulk does not start without one. CAD modelling and a physical sample come first, the model is adjusted there for the mould, the finish and repeatable production, and the bulk run is then worked against the approved sample rather than the original drawing.
Where are the pieces made?
Production runs on dedicated lines with long-term partner factories in the Guangdong jewellery clusters around Dongguan and Foshan, with specialist factories brought in where a technique or finish needs one. Quality control and dispatch are handled by our production team in Guangzhou, which is the registered address and the origin on the shipping label.
What is checked before the goods ship?
Each batch is checked by our production team against the approved sample: finish and plating tone, stone security, engraving placement, dimensions and weight. Where a test requirement was agreed in writing, it is carried out before dispatch.
What can I start a quotation with?
A CAD file, a tech pack, a hand sketch, a reference photograph or a product link. Finished drawings are not needed to have a design reviewed; CAD modelling is part of the sampling step.
Can my logo go on the pieces and the packaging?
On a custom run, laser logo engraving on the pieces, logo tags, hangtags and warranty cards are quoted together with the order. Custom printed boxes are available from 200 sets; printed labels and hang tags can be attached with no per-piece minimum. On ready stock, engraving is $1 per piece and is confirmed SKU by SKU because some shapes cannot take it.
Which finishes are available on custom runs?
PVD plating, polished and brushed steel, enamel, stone setting and engraving, confirmed per design on the approved sample. The available route depends on the material, the design and the factory line, so it is stated on the quotation rather than promised in general.
Can I buy a shape from stock before ordering 50 pieces?
Yes. 625 styles were in stock on 11 September 2026 at public USD prices from one piece, dispatched in a median of 3.9 days. A shape that sells can then be quoted as a custom run in 316 or 316L with your finish, stone or engraving change; the two routes are quoted separately.